Product Returns

Returns 
Our policy lasts 30 days, except during the holidays it is extended to 90 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.  But please call me at 954-859-5900 .

 Please do not send your purchase back to the manufacturer.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, please send me an email at angela@bakersstongo.com  You will be notified by email once your return has been accepted and refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at angela@bakersstongo.com and send your item to: 121 E Commercial Blvd. Fort Lauderdale Florida US 33334.

Shipping 
To return your product, you should mail your product to: 121 E Commercial Blvd, Ft. Lauderdale, FL 33334

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $100.00, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.